License Help

Activating Pro

1. Open DingDone → Subscription.
2. Select “I already have a key.”
3. Paste the key received after checkout or with a gift, then select Activate.

After Stripe checkout, the key appears on the purchase-completion page. Store it somewhere safe. Do not publish it or share it with anyone else.

Using Pro on multiple Macs

One Pro purchase supports up to two active Macs. You can see them in Subscription settings.

• Select Disconnect next to a Mac you no longer use to free a slot.
• Disconnecting a Mac does not cancel your subscription or delete your purchase.
• If an old Mac is unavailable, disconnect it from another activated Mac or contact support.

Subscription and billing

For monthly and annual subscriptions, the management button opens Stripe’s secure page. You can update the payment method, view billing documents, change the billing interval, or cancel renewal there. After cancellation, Pro remains available until the date shown in DingDone.

Lifetime purchases and gift access have no subscription-management actions. DingDone shows an end date when gift access is time-limited.

If a key is not accepted

Check that the complete key was pasted without extra spaces. Then confirm that the license has a free Mac slot and that the computer is online.

If payment succeeded but no key appeared, reopen the Stripe completion page from browser history or contact support from the email address used at checkout.